We offer free discreet shipping on all of our products, we use UPS, FedEx and USPS, to ship orders in discreet plain brown boxes. The discreet plain brown boxes do not mention the contents of the box whatsoever and they come very tightly sealed and secured.
You will receive a tracking number in your email as soon as your order ships to help you track your package and the delivery date. We do not use your email or personal information for anything else whatsoever.
We ship through out the United States for free with supplier warehouses nationwide that we ship from. We also ship to Canada for a $39.99 USD.
Estimated Shipping Times:
Free Shipping: Arrives 4-7 Days.
Expedited Shipping: Arrives 2-3 Days.
Note: Expedited shipping is $65.
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment we will process the charges and submit the order for shipment.
If your order is in stock and we process the charges to your credit card it will ship the same day or within 1 business day. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address that you provided when checking out. If you do not receive tracking information from us within 2-3 business days of your order feel free to follow up with us at firstname.lastname@example.org
Refunds and Returns:
We offer a 30 days return policy, because of the personal nature of our products and line of business, refunds are only permitted if there was an error made by us when we shipped the items or if the items are defective.
Please do not attempt to return your product without contacting us first, you can email us at email@example.com and receive a Return Number (RMA#) along with the proper address to return the items to. We will require your Name, Order Number, Phone Number and reason for return request.
When ordering products from this website, it is the customers responsibility to choose the correct item(s) desired. By making a purchase from this website you are confirming that you fully understand all terms and conditions stated here and also agree to all terms and conditions. Merchandise is eligible for returns under these policies within 30 days of purchase.
For sanitary purposes, all sales are final. When you receive your package, promptly check the items to make sure the items are working. We will credit or replace defective items only. Please return the items in their original packaging within 30 days to the address you receive from us. Items returned without original packaging will NOT be refunded so please keep all packaging for the 30 days return period. If you have further questions or problems, please email firstname.lastname@example.org
Please note: As part of the return process, upon receipt of an authorized return, if the returned item is found to be in perfect working condition, a 25% restocking fee will be applied.
If you order has shipped, the buyer is responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.